1. Read the dialogue. Tich the true statements. There can be several answers.
Buying a mobile phone
S- Hello, how can I help you?
C – I need some suggestions on updating my mobile technology.
S – Can you tell me what you use at the moment? I am sure I'll be able to recommend something appropriate.
C – Well, I am a technology student. I've got an old desktop computer and GSM phone. The problem is that I'm on the move so much. It's not very convenient only being able to access my information when I am at my dormitory. And it is impossible for me to carry my PC every day.
S – Oh, I see. What kinds of tasks do you need to be able to do when you are away from home?
C – Well, I want the basic functionality of my phone and desktop computer. I want to make and receive voice calls and voice mail. I send and receive emails all the time and sometimes I need to be able to read the attachments. I also need to download large files for my studies. I would also like to update my calendar on a daily basis. I usually watch movies, surf the Internet, read books online and play computer games. I'd like to be able to do all these things on the move.
S - OK, well, what I'd recommend is that you have a hand-held device such as a smartphone. How much weight do you want to carry around?
C – I don't mind carrying around something a bit heavier as long as I can do everything I need to do.
S – How often do you create documents when you are on the move?
C - I often have to create or amend documents or presentations when I am on the move, that's important to me.
S – So I'd go for Super Mob 360 phone which is GSM- and GPRS-enabled for voice, data, and location-based services. It acts as a PDA and a mobile phone. It's also Wi-Fi and 4G- enabled, So you can surf the Net whenever you want.
C – It's fantastic! What else can I do with it?
S -You can use your fingers when typing in since most smartphones have touch screens. Not only can they provide you with phone calls but also they can run a lot of applications. So you can find it useful in your studies and game playing.
C – It's wonderful. But can I use a physical keyboard?
S – Sure. Some smartphones do have physical keyboards. Would you like to buy one?
C – I wouldn't. Can I have a smartphone with touch screen, but use a peripheral device if I want to later?
S – Of course. Super Mob 360 is Bluetooth-enabled, so you can connect any peripheral device wirelessly.
C – 'Wow, that sounds great! I'd like to buy this smartphone please.
S – Great! I'll check on the system to see if we have it in stock. One second please. Yeah, we have it in stock. Go to a checkout. I'll bring it to you in a minute.
C – Thank you for your help.
S - You are welcome.

  • According to the dialogue the customer agree to carry around a very light device only, not a heavy one.
  • According to the dialogue the customer has to do lots of things on the move so it's not very convenient for him to use a desktop only.
  • According to the dialogue the customer often has to create and amend documents or presentations on the move.
  • According to the dialogue the customer prefers to have a physical keyboard.
  • According to the dialogue the shop assistant has the required device in stock.

К сожалению, у нас пока нет статистики ответов на данный вопрос, но мы работаем над этим.