Complete the story with the words from the box.Marta was utterly Blank 1 Question 2surprised when her best friend, Lisa, gave her a gift certificate for a helicopter ridefor her birthday. Lisa had bought the certificate from an immensely Blank 2 Question 2popular company that was known to give helicopter rides to celebrities. It was a highly Blank 3 Question 2unusual gift, just like all of Lisa's birthday presents.Marta looked visibly Blank 4 Question 2shaken by the idea of going up in a helicopter. Lisa was genuinely Blank 5 Question 2thrilled to see Marta's reaction to her gift. What Lisa didn‘t know was that Marta was deeply Blank 6 Question 2anxious about flying. She was understandably Blank 7 Question 2upset that she had given Marta a gift that she didn't want. However, she stayed remarkably Blank 8 Question 2calm , even though she felt terrible.Lisa called the helicopter company and asked if she could get a refund. The person she talked to was incredibly Blank 9 Question 2helpful and gave her a full refund. Lisa used the money to buy her friend a day at the spa instead.Marta was noticeably Blank 10 Question 2shocked by the new gift, and the two friends spent a nice, relaxing day at the spa with both feet firmly on the ground.