Task 3. Listen to the following job interview and complete the gaps with the correct responses.
https://rutube.ru/video/private/2a4ec9e57c82767dda51d128174780a6/?p=Ws4xIcChmP9yfpqxnZxfLw
a
Great, John. Tell me about your previous work experience.
b
Excellent. What skills do you bring to this position?
c
Good morning! Please have a seat. My name is Amy Whitewall, and I will be conducting your job interview today. Can you please introduce yourself?
d
Wonderful, John. Thank you for your time today. We will be in touch soon.
e
That sounds impressive. Can you give me an example of how you handled a difficult customer?
Interviewer: Blank 1 Вопрос 3 deabc
Candidate: Good morning, Amy. My name is John Johnson. I am 25 years old and I’ve recently graduated with a degree in Business Administration. I am excited to be here today.
Interviewer: Blank 2 Вопрос 3 deabc Candidate: I had a full-time job at a marketing company for six months, where I assisted with market research and social media campaigns. I also worked part-time as a sales associate for a retail store, where I gained valuable customer service skills.
Interviewer: Blank 3 Вопрос 3 deabc
Candidate: Sure. There was a customer who was unhappy with a product she had purchased. She was upset and frustrated. I listened to her concerns patiently, and offered to find a solution. I exchanged the product for her, and she left the store satisfied.
Interviewer: Blank 4 Вопрос 3 deabc
Candidate: I believe apart from hard skills I have excellent communication skills, both written and verbal. I am also detail-oriented and well-organized, which allows me to prioritize tasks effectively. Moreover, I am a quick learner and can adapt to new situations easily.
Interviewer: Blank 5 Вопрос 3 deabc
Candidate: Thank you, Amy. It was a pleasure meeting you. I look forward to hearing from you soon. Goodbye.