09. For questions 1-25, read the texts below and decide which answer (A, B, C or D) best fits each gap.Advice for organising meetingsPrepare an agenda and 1. ...... objectives for the meeting. Share this information with the other attendees well in advance and invite them to add agenda 2. .... in the days or weeks before the meeting. If it is not possible to 3 ........ your agenda in advance, at least review it at the start of your meeting. Start on time and do not repeat everything for latecomers unless it’s absolutely essential. Use a flip chart or whiteboard to write down valid issues that arise to be discussed later so as to avoid 4 ..... the planned order of business. After planning your objectives, determine who should attend. If a heated argument breaks out, stand up and recap both sides, allowing each faction to feel heard and understood. As the meeting leader, remember that someone needs veto 5 ....... to cut through debates and bring back order, and that responsibility falls squarely on your shoulders. At the close of any meeting, ensure that you 6 ....... recap the major decisions reached and the next steps planned. 7 ...... the date and the time of the next meeting, if one is necessary. Organise a well-planned session where the participants feel that the subject is worthwhile, their 8 ...... is valued and their needs are 9 ........ and you’ll not only conduct a successful meeting, you’ll 10 ...... your corporate morale and image.

  • cared
  • dealt
  • looked
  • met
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